In this episode of the CarBiz Podcast, Elise Kephart talks about one thing you can level up on because the inventory bus is not coming to save you.
Digital retailing is here.
It’s a reality check. If you live that BDC life, you experience the same thing you’ve experienced before this whole chip shortage, but you just got to slam the dunk tenfold.
When I say that you max out your probability, it means that you’re going to take that chance of doing XYZ and hang up the phone and take the case that you could be chasing this customer’s VIP tickets.
If you have your feet to the fire, use video to close your case. And a lot of the time, it’s a repetition of what you may have previously discussed over the phone, or perhaps you didn’t even get to the phone call.
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